This information was sent to me by a Mental Health patient who is happy for me to print this information about an unacceptable update from Outlook South West.
Please note: I have removed their name and address due to confidentiality.
On Monday morning, an unacceptable update from Outlook South West arrived.
I was referred to them by my GP after the Mental Health team in Penzance in Cornwall decided to release me from the MHT late last year without a proper diagnosis due to NHS funding.
The letter below states that Outlook South West have got nowhere with the mental health team and aren’t sure which treatments are best for me so they too decided to wash their hands of the situation by discharging me because they have stated that they couldn’t get hold of me.
1: At no point have Outlook South West left an answer phone message on the home or mobile, and there were no missed calls on any phones!
2: They could have corresponded by letter, just like they did with the correspondence received!
3: They could have contacted the GP and asked them to follow this up!
Instead, all they do is pass the buck. There’s a lot of recent talk about mental health on TV, the news and even local Cornish radio such as the Laurence Reed show on BBC Radio Cornwall. But in reality, talking doesn’t change facts.
For example, would Alistair Campbell and Freddie Flintoff had come clean about their mental health problems before they were given top jobs? No, they wouldn’t because of discrimination, which sadly still exists.
Is it any wonder that Cornwall has the highest suicide in the country if there isn’t any help or support available on the NHS? Another thing that I find atrocious is the fact that patients in Cornwall are unable to see their doctor and face long waiting lists of over a month. They could go and see another doctor, but going to a different GP causes more anxiety and frustration because of the inconsistency.
Let me know if you have any problems getting an appointment with your GP or with local mental health teams? Is it just Cornwall or do other parts of the country also have this problem?
I am posting this in the hope that this blog can raise awareness and get things done as they should. Proper treatment should be available for all. Not just the wealthy, famous and privileged!
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